Q: What is your MOQ?
A: The MOQ is fully negotiable and will be determined according to your specific order requirements,including product type, customization details and order quantity.
Q: Do you support OEM and ODM customization services?
A: Yes, we fully support OEM and ODM customization. We can customize logo (silk screen printing/embroi-dery/heat transfer), product size, color, as well as various packaging such as color box, logo OPP bag andgift box according to your design drawings and requirements.
Q: How long is the production lead time for orders?
A: The production lead time is subject to the actual order situation. For non-customized stock products, thedelivery can be arranged within 3-7 working days; for customized orders, the production cycle is usually10-25 working days, which will be confirmed with you in advance according to the customization difficultyand order quantity.
Q: Can I apply for samples, and what are the relevant rules?
A: We can send you samples for quality inspection to let you check our product quality in person. A reason-able sample fee will be charged for the samples, and this fee will be fully refunded to you once you placethe official order with us. This is our sincere gesture for establishing a long-term and friendly business co-operation with you.
Q: What is your quality assurance and after-sales service?
A: All products will go through strict multi-layer quality inspection before shipment to ensure the quality ofthe delivered goods. If there are quality problems with the products caused by our production and packaging, we will actively solve them for you.